"i just bought this brand new Toshiba Satellite C655D-S5509 form best buy for $329.99
and for some reason its not charging. before i used it i put it on charge and the light indicated that it was charging
so i left it charging for like an hour , then i started it up , the laptop battery icon says ( plugged in , charging 0%)
its so crazy , it won't even go up to 1%
so i shut it down to let it charge for more 2 hours, then i turned it on and its still 0% !!!!
when i unplug it it immediately shuts down
any thoughts here ? i just bought the laptop today "
Answer:"Before returning your new Toshiba Satellite C655D-S5509 to Bestbuy or spending money on a new battery or charger, try following simple fixes to see if the problem goes away.
Remove the battery and charger/ac adapter/power cord from your Toshiba Satellite C655D-S5509 laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and charger/ac adapter/power cord and turn your laptop on.
If the problem persists, did you check if it could be your Toshiba Satellite C655D-S5509 laptop power cord or power source problem? Defective or insufficient toshiba power supply might cause error messages that are misleading. Take the battery out and power on your laptop with the charger only. Make sure your laptop power jack and charger plug tip are securely connected. Did you notice the power jack loose? You can find laptop power jack on ebay. Fixing and soldering the power jack requires professional skill though. Also the charger green/blue LED should be on. If not, replace the defective charger. Toshiba Satellite C655D-S5509 laptop battery charger has its own lifespan and does not last forever, consider buying a lifetime warranty charger online from company like laptopadaptercharger.com.au
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