Tuesday, July 28, 2015

Surface Pro 3 not charging

Surface Pro 3 not charging:
On the charger I just went from 72% to 100% in about 1.5 hours although it wasn't completely idle during that time with a charge rate of around 6,600 mw. It looks like it burns around 2,000 +/- mw sitting on the Desktop doing nothing.

Depending on how your Surface is behaving, you’ll need to change what things you try to resolve the problem. So, I put together the guide below to help get you started.

Surface Pro 3 charger not charging: Solution 1 – Restart your Surface

Let’s start with the basics. Try doing a shutdown and restart as it could just be a temporary glitch (it does happen). Hopefully, it was just a glitch and this simple fix solved your problem but, If the problem persists, proceed onto Solution 2.
Surface Pro 3 not charging: Solution 2 – Check for Updates

Next, make sure you have all of the latest updates installed. Even though they don’t always do a good job of saying what they’re doing, Microsoft is often fixing issues in their monthly patch cycle. To make sure you have the latest updates, just do the following:

    Swipe in from the right edge of the screen, and then tap or click Settings
    Tap or click Change PC settings, tap or click Update and recovery, and then tap or click Windows Update
    Tap or click Check now
    If there are updates available, tap or click View details
    Tap or click to select the updates you want to install, and then tap or click Install
    Repeat these steps until you see Your PC is up to date after you tap or click Check now (3rd step).

If you have all of the latest updates and firmware but your SP3 is still not charging correctly, proceed to Solution 3.
Surface Pro 3 not charging: Solution 3 – “Uninstall” the Battery

Ok, technically you’re not uninstalling the battery. You’re uninstalling the driver your SP3 uses to talk to be battery. As part of the uninstallation procedure, there will be a reboot. When that happens, your SP3 will detect the driver is missing re-install it.

    Swipe from right and select the Search charm
    Search for Device Manager
    Choose Device Manager from the results
to get a charger for microsoft surface 3 that charges even faster than the OEM charger for microsoft surface or is the stock charger the maximum the Surface 3 can use

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